A tale of two banks – why IT must create new outcomes

Two BanksRecently I moved house, I needed to change the address on my Bank accounts but as it turns out, this can’t be done over the phone or on-line with either of the Banks that I have accounts with. I ended up having to go into the local branches of both of my banks, I never expected such a difference in service and I now know exactly which one I will make my primary bank for the future, I’ll simply call them Bank A and B to protect their identities…

Bank A, I wandered in and queued with several other miserable looking people, I soon realised that this must be because they’ve been here before.…

But it wasn’t built from the ground up…so what?

Ground upOne of the latest phrases that seems to be in vogue right now in the IT industry is ‘Built from the ground up’, or it’s more derogatory form ‘Not built from the ground up’. We’ve all latched onto this as if it offers some unique and incredible value to a piece of technology, or as a way to try and show how someone elses technology is somehow inferior.…

Commodity, Business Value, New Opportunities – The IT spending conundrum (Part 2 of 2)

StrategyIt’s been a few weeks since part 1 of this post and I’ve had lots of interesting feedback. much of this was surprise that with all the focus on cost reduction, IT spending patterns have changed very little. Here are three strategies that I believe must be embraced for the future, in order to continue to reduce the cost of running IT, whilst increasing the value that it can offer to the business

1) Build highly efficient and adaptable Infrastructures

2) Embrace Service Providers and Hyperscalers

3) Be disruptive with Technology

Build highly efficient and adaptable Infrastructures It’s possible today to build an infrastructure that has the necessary performance, scalability and data management capabilities to support many applications, be those the applications you have now or applications that you may have in the future.…

An interview with Ty, NetApp’s Head of Flash!

InterviewOn one of my many recent trips I managed to catch up with Ty McConney at our HQ in Sunnyvale. Ty is NetApp’s VP for Flash Solutions and is responsible for setting out the Flash agenda for the company.

It’s a longer video than I would normally post, I planned to just ask a few questions and thought I’d get a few short answers, however it turned into a much longer and much more interesting discussion.…